Some of the most common causes for maintenance arise when:
- Your pipe is buried
- Your appliance connectors are old or improperly fitted
- Corrugated stainless steel tubing is installed
That’s why we’ve put together tips and information about customer-owned piping to help you better understand your responsibilities for required maintenance and upkeep.
Customer-Owned Piping
While Valley Energy owns and maintains the natural gas piping from the street to your meter, natural gas customers are responsible for maintaining any natural gas lines from the meter to the point of use.
Interior Piping
According to the Consumer Product Safety Commission, certain older gas connectors may be dangerous. Gas connectors are corrugated metal tubes used to connect gas appliances to fuel gas supply pipes.
Corrugated Stainless Steel Tubing (CSST)
Corrugated Stainless Steel Tubing (CSST) is a flexible, stainless steel pipe used to supply natural gas in residential, commercial and industrial structures.
Meter Access
Valley Energy needs physical access to customer meters to obtain off-cycle meter readings, test natural gas equipment, perform maintenance, as well as manage critical tasks in an emergency.
Natural Gas Facts
Natural gas comprises almost one-fourth of all primary energy used in the U.S. and is directly linked to jobs and economic health. Natural gas serves nearly 69 million homes, 5.5 million businesses, 185,400 factories, and 1,825 electric generating units.
