Valley Energy

Natural Gas Distribution Company

On October 13, 2023, the New York Public Service Commission approved by Order in Case No. 23-G-0227 an increase in the Company’s New York Gas Service Tariff annual revenues and rates. The Commission approved for the Company an annual revenue increase of $213,627, with an effect of approximately 5.69% increase to an average residential heating customer. Pursuant to the Commission’s Order, the increase in rates will go into effect on November 1, 2023. Details of these changes may be found in the Commission’s docket of proceedings at http://www.dps.ny.gov by searching for Case No. 23-G-0227 in the Commission’s File Search function.

Payment Options Payment Assistance

Payment Assistance

Programs are available to assist customers having difficulty paying their gas bill.  A company representative will assist customers to determine if they are eligible for these funds and assist in applying for the funds through the proper agency. A list of available programs and agencies are provided below:

LIHEAP (For Pennsylvania customers)

Low Income Home Energy Assistance Program (LIHEAP) assists low-income households in meeting immediate home energy needs, such as utility service termination and broken heating equipment or leaking gas lines, which must be fixed or replaced.   Learn more about eligibility requirements or find your local office.

HEAP (For New York customers)

Home Energy Assistance Program (HEAP) assists low-income households in meeting immediate home energy needs, such as utility service termination and broken heating equipment or leaking gas lines, which must be fixed or replaced.   Learn more about eligibility requirements or find your local office.

Dollar Energy (For Pennsylvania customers)

The $1 Energy Fund provides assistance to residential customers who may be experiencing a hardship. To qualify for assistance, certain guidelines must be met:

  • Eligible customers must apply for all available assistance grants before applying to the $1 Energy Fund.
  • Applicants must meet the grant program guidelines, including making a sincere effort of payment.
  • Applicants must have a balance on their gas bill of at least $100.

Please speak to a company representative for detailed grant information. The $1 Energy Fund makes all decisions on who receives help and how much. They review the family’s or individual’s needs based on specific criteria, directing help where it’s needed most.

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Natural Gas Distribution Company