Gift Certificates
Valley Energy offers Energy Gift Certificates for purchase for that person or family member on your gift list who are difficult to buy for or for someone you know that may find it difficult to keep up with their energy bills.
Pay By Mail
Payment can be made by mailing your payment (please don’t send cash) and bill stub using the return envelope enclosed in your monthly natural gas bill.
Account Billing Inquiry
Do you have questions about your natural gas bill? Let us help you.
Paperless Billing
Signup is free and easy. Just log in to SmartHub®, choose “Settings” and select “Paperless Billing” to enroll.
Quarterly Billing
For customers who are 62 years of age or older, quarterly billing is offered as an alternative to monthly billing. This option is available only to New York customers with an average annual bill of $150.00 or less.
Revised Due Date
Revised Due Date is a free program designed for active residential customers who are on a fixed income with difficulty paying their bill on time because the due date is inconvenient.
Understanding Your Bill
Find easy-to-read payment and contact info. Review and compare your monthly usage at a glance. Important messages on the top front on your bill.