We offer a special Third-Party Notification system to assist people who may be either be away for an extended period of time or those who may need assistance in general.
- Choose anyone in the United States—a friend, relative or even a social service agency—to be contacted (by mail or phone) when past-due or shut-off notices appear on your account.
- You and all third-party recipients must sign a form stating that you agree to the notification process.
- The third party is not responsible in any way for payment of the bill, however they can contact the company to make payment arrangements on the customer’s behalf.
- Customers who are ill, elderly, handicapped, away from home for a long period, or just sometimes forget to pay their bills can benefit from this program.
Call our office at 570-888-9664 or toll free at 800-998-4427, or you can download the Third Party Notification form below.
Downloaded Third Party Notification forms can be completed, signed and submitted via fax to 570-888-6199, dropped off, or mailed to:
Valley Energy
PO Box 340
523 S. Keystone Ave.
Sayre, PA 18840
