Valley Energy

Natural Gas Distribution Company

On October 13, 2023, the New York Public Service Commission approved by Order in Case No. 23-G-0227 an increase in the Company’s New York Gas Service Tariff annual revenues and rates. The Commission approved for the Company an annual revenue increase of $213,627, with an effect of approximately 5.69% increase to an average residential heating customer. Pursuant to the Commission’s Order, the increase in rates will go into effect on November 1, 2023. Details of these changes may be found in the Commission’s docket of proceedings at http://www.dps.ny.gov by searching for Case No. 23-G-0227 in the Commission’s File Search function.

Payment Options Third Party Notification

Third Party Notification

Prevent Unnecessary Disconnection with Third Party Notification

We offer a special Third-Party Notification system to assist people who may be either be away for an extended period of time or those who may need assistance in general.

  • Choose anyone in the United States—a friend, relative or even a social service agency—to be contacted (by mail or phone) when past-due or shut-off notices appear on your account.
  • You and all third-party recipients must sign a form stating that you agree to the notification process.
  • The third party is not responsible in any way for payment of the bill, however they can contact the company to make payment arrangements on the customer’s behalf.
  • Customers who are ill, elderly, handicapped, away from home for a long period, or just sometimes forget to pay their bills can benefit from this program.

Call our office at 570-888-9664 or toll free at 800-998-4427, or you can download the Third Party Notification form below.

Third Party Notification Form

Downloaded Third Party Notification forms can be completed, signed and submitted via fax to 570-888-6199, dropped off, or mailed to:

Valley Energy
PO Box 340
523 S. Keystone Ave.
Sayre, PA  18840

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Natural Gas Distribution Company