Valley Energy

Natural Gas Distribution Company

On October 13, 2023, the New York Public Service Commission approved by Order in Case No. 23-G-0227 an increase in the Company’s New York Gas Service Tariff annual revenues and rates. The Commission approved for the Company an annual revenue increase of $213,627, with an effect of approximately 5.69% increase to an average residential heating customer. Pursuant to the Commission’s Order, the increase in rates will go into effect on November 1, 2023. Details of these changes may be found in the Commission’s docket of proceedings at http://www.dps.ny.gov by searching for Case No. 23-G-0227 in the Commission’s File Search function.

Report Gas Odor

Report Gas Odor

Natural gas can be hazardous and must be used and treated with caution. If you smell natural gas or suspect a gas leak, don’t delay – get away! Get everyone away from the area or out of the building immediately, call Valley Energy at 1-800-998-4427 or 570-888-9664 from a safe location.

If You Suspect a Leak

Remember, if you suspect a gas leak, do not try to find or stop the leak. Get everyone away from the area or out of the building immediately, call Valley Energy 24 hours a day, 365 days a year at 1-800-998-4427 or 570-888-9664. There is no cost to have Valley Energy investigate a leak.

What Not To Do:

  • Do not use electrical devices or electronics, such as phones, radios, computers, garage door openers, etc.
  • Do not touch electrical outlets or switches
  • Do not smoke of use a match or lighter
  • Do not try to light or re-light pilot lights
  • Do not start or operate vehicles or equipment

Finally, do not return to the building until Valley Energy and/or first responders have given the all-clear.

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Natural Gas Distribution Company