Natural gas can be hazardous and must be used and treated with caution. If you smell natural gas or suspect a gas leak, don’t delay – get away! Get everyone away from the area or out of the building immediately, call Valley Energy at 1-800-998-4427 or 570-888-9664 from a safe location.
Carbon monoxide is a poisonous, odorless, colorless gas that can be fatal. Any suspected carbon monoxide exposure is an emergency.
Valley Energy is committed to operating safe, reliable pipelines and protecting the public and the environment from natural gas emergencies. Our highly trained employees monitor our system around the clock and perform regular maintenance to ensure the safe delivery of natural gas.
When installing fence posts, sidewalks, mailboxes, planting trees, or any excavation, there are probably underground facilities somewhere in the vicinity. Call 8-1-1 to place a “One-Call” ticket and know what you don’t know.
A blocked sewer line may be the result of another utility line (i.e. gas, electric, telecommunications, water) that has been bored through the sewer line. This is called a cross bore.
Our highly trained employees monitor our system around the clock and perform regular maintenance to ensure the safe delivery of natural gas. We have a comprehensive maintenance and inspection program that exceeds federal and state safety inspections.
These links will provide you with additional information on natural gas safety.
An excess flow valve is a mechanical device installed inside a natural gas distribution service line between the street and residential meter that enhances the safety of your natural gas service.
Did you know accumulated snow and ice can damage gas meters and pipes? Keeping this equipment clear of snow and ice will help ensure your gas system is working safely and reliably.
All Valley Energy employees are required to carry Photo ID cards and will be happy to present them to you upon request.
Natural gas is a safe and reliable energy for many household needs like cooking, heating water, drying clothes or heating your home. However, as with all forms of energy, improper or careless use of natural gas may cause property damage or personal injury.
Would you like to request a free Scratch and Sniff Card indicating what natural gas odorant smells like?